Daily contact with customers, salespeople, customer service coordinators, service providers, accounting and billing, quality, customer assistance, and van line and agency personnel, Prepared written work instructions and standard operation procedures for hourly. Operations Supervisors are responsible for the execution and planning of the budget of a particular department within the company, as well as overseeing the company's inventory and developing measures to both motivate employees and undertake office management. Charged with the development, execution, and maintenance of frontline agent communications of a team of 15-25 agents. Based on monthly reports I focused team on what payer or age bucket to work. Professional Summary Responsible Supervisor that has personnel and inventory management experience. Led customer service team responsible for managing client accounts worth $100M in annual revenue. Skills : Staff Training, Adaptable, Secret Clearance, Dedicated, Communication, Performance Under Pressure, Approachable, and Dependable. Managed and measured employee performance and developed plans to address areas in need of improvement. Build Your Own Now. Equipment, furniture, staff moved over the course of one weekend with no lost production. Marketing Operations Manager Marketing Operations Manager/Representative Resume Summary : Dynamic marketing professional with over ten years experience, advocating for the brand, the customer and the employee, to drive customer growth and retention through creative and … Nolan Marshall Production Supervisor . Recognized for improving operational efficiencies by streamlining the assembly line process that saved the company a substantial amount of money every year since its debut. Directed and coordinated all training classes assigned to the numerators. Identified areas for improvement and implementing new processes to improve overall company quality and performance. My ability to adapt to work surroundings and learn quickly will prove valuable to any company. Ensure safe and efficient operations. Directed launch of 12 new product lines, with total annual revenue of $1.3 billion. Skills : Logistics Management, OSHA 30, Operations, Strategic Planning, Policy, and Procedural Development, Staff Training And Development, Incident Investigation, Risk Mitigation, Safety Compliance, Regulatory Compliance, Audit Work, and Report Preparation. Excellent leadership and listening skills. Handled employee attendance including processing requests for time off, systemically processing PTO and delivering corrective action for excessive absenteeism. Supervised the work of office employees to ensure adherence to quality standards and meet all deadlines, prepared procedures, and corrected errors or problems for 8 direct employees. Trained team on material handling processes to reduce shipping times, injuries and damages. Headline : 5+ years of experience as an Operations Supervisor. Use a summary of qualifications. Maintained excellent relationship with Union leadership. As the operations manager, you play an invaluable role. Adhered to all requirements and regulations for interstate hazmat carriers. Spell check? Improved cleanliness of warehouse by exceptional housekeeping. Summary : 14 years of experience as an Operations Supervisor. Developed and maintains accuracy standards to ensure unit inventory integrity. Summary : Correctional Officer who manages dangerous and unruly criminals while focusing on maintaining safety and promoting rehabilitation. Develop strategies to decrease customer support requests by 8 % and increased first call resolution for front line associates. Writing your resume is all about proving that your skills, knowledge and experience make you the best candidate for the job. First and foremost, it’s critical to show that your efforts will help the organization streamline processes and cut down on costs. 97% Engagement index on Employee Opinion Survey taken by direct reports in 2010. Facilitated and conducted a training seminar for upper Management and targeted departments within Operations on the new WMS systems and processes that were to be implemented in the near future. Lead Operations Shift Supervisor Resume. Cut the cost of transportation services by 15%. Managed waste budgets and contracts, conducted site audits of radioactive waste, Developed standard operating procedures, complex Excel spreadsheets, and Access, Develop yearly budgets for the entire rooms division using a zero-based budget mindset, Led the planning and execution of a full guestroom, guest corridor and lounge renovation, Facilitate weekly operations meeting to review upcoming business levels, current GSS and financial performance and plan execution, Designed and monitored scheduling guidelines for the Rooms Division's senior managers to ensure payroll cost control Designed and monitored scheduling guidelines for the Rooms Division's senior managers to ensure payroll cost control, Developed incentive programs for the Front Desk and At Your Service teams to assist the hotel in capturing added rooms revenue, Facilitated a weekly Rooms Operations meeting to ease communication in the division, provide accurate guest service, plan for heavy group arrival/departure, discuss the financial statement, and reflect on the hotel's current GSS scores, Conduct weekly property walkthroughs with the Director of Services and the Chief Engineer to ensure maintenance and upkeep. So, Operations Manager Resume Keywords help in optimizing your resume and getting more interview calls. Conducted all safety training, incident/near miss reporting, and reviews, and participated in incident investigations. Met and maintain inventory management threshold goal of 15%. Planned and organized daily production meetings with regional Management. Oversaw the direct supervision of all service providers by the local planners. They skim, then come back and read the few they like. Reviewing load plan and hazmat loading to ensure driver safety and dot requirements are not violated. Responsible for equipment, manpower, safety, volume management, quality, claims prevention and investigation, and training of all service providers performing service at the branch location. Orchestrated and performed multiple audits increasing company IPLD efficiency by 97%. Developed and built key cross-functional relationships with senior officials outside the district to ensure command success. Very highly self-motivated and team-oriented when tasks are given. See the operations and project management expert resume above to get better clarity on how we've written the summary section. Hired as an AR Specialist 1 but was promoted from within team to Operations Supervisor in June of 2012. The summary outlines specific qualifications including the management of production, quality, safety and cost control for chemical manufacturing company. Next, use font sizes 11-13; any smaller will be illegible, and any larger unofficial. Responsible for supervision, development, and coaching of Customer Service Representatives to assure productivity, quality, attendance, and timeliness of work in the completion of assigned projects and departmental goals. Developing "on-call" list and ensuring the availability of personnel to respond 24 hours per day. Implementing a kudos program to increase employee engagement, motivation, and morale. Supervisor Resume Summary Statement Examples. Headline : 6+ years of experience as an Operations Supervisor. Supervised Food Service Supervisors in the direction of operations and services of all dining rooms in a large institution. Brandon S. Fish 2869 Lilac Lane Pearson, GA 31642 Phone: 912-422-2444 Email: firstname.lastname@example.org. Enforcing Athens services safety rules and regulations; this includes disciplining employees for safety rules violations and unsafe acts. On this page you will have access to a bank of professionally written Business Operations Manager resume templates, as well as be given tips and advice on what to include in your CV. Business Operations Manager PERSONAL SUMMARY A self-starter, with bags of energy, who is always leading the team from the front and who is not frightened to take the initiative. An Operations Manager with +5 years of experience of working at a supply chain company. Get the Sample Resume for freshers and experienced professionals designed by Naukri experts. Maintain performance statistics of operational staff. Operations manager resume sample To be a successful candidate for the leading operations manager jobs, your resume will require some oversight, says resume expert Kim Isaacs. I train and work with branch employees to ensure that branch operations operate flawlessly while reducing risk. Reviewed time and attendance records, recommended personnel changes and ensured staffing was appropriate to meet daily production needs. Dealt with labor relations and subordinate personnel grievances on a first level basis. Ensuring compliance of Athens services' safety training, policies, and procedure. Worked directly under the V.P. I supervised 17 AR reps and 1 Team Lead in working their AR for 5 different markets which involved 42 different practices. Reduced the cost of certifying instructors by developing on-site training, saving $2000 per instructor. Supply Chain Resume Example. Retail Operations Manager Resume Examples & Samples 2-3+ years of fast-paced, retail management, or other relevant work experience Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Applies critical thinking skills to solve operational problems and develop process improvements. Finally, an Education section finished the resume by displaying their Masters and Bachelor degrees. I ensure that they are well trained and understand our Bank's policies and procedures. Director of 10 outbound trailer destinations and accurate accounting of each outbound load. The following guide will show you some strategies on how best to accomplish this. Recruited, managed and mentored an average of 100 new customer service representatives per year. Kept overtime expenses significantly under budget while maintaining objectives. Assisted in training new tellers and teller supervisors. Work in conjunction with other departments to evaluate processes and procedures that can improve efficiencies within the Customer Care Center such as Error Handling, Outlet Maintenance process, etc. You would be foolish to ignore them. Commonly called the profile statement, a supervisor resume summary statement contains the gist of your technical and professional certifications =. Slashed inventory 30%. In 2018, they’re also machine-readable. Operation Supervisor Resume Examples. Beat revenue budget by 19% (over $100,000) in FY2014. Developed and implemented a strategic work process that streamlined the Allocation, Document Control, At Once Departments. An Operations Manager is a person who holds a key senior position in a company. Trained, develop, and evaluates employees in assigned areas. The resume examples below provide a perfect start. 22 Operations Manager Resume Objective Examples to Guide You. Summary : 8+ years of experience as an Operations Supervisor. Skills : Microsoft Windows, Microsoft Office, Package Including Access, Word, and Excel With Proficiency In PowerPoint. Resilient professional versed in handling difficult inmates and stressful situations. Job Search Assistant Online RESUME WRITING Text Resume Enhance your Resume to impress Recruiters Entry-Level (Exp: 0 to 3 years) Mid-Level (Exp: 3 to 8 … Skilled In OPERA, JERP Systems. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Directly responsible for the leadership and management of 200 recruiters and support staff and 50 recruiting offices across the district to achieve monthly recruiting goals. A typical sample resume for Sales Operations Managers also mentions recruiting sales staff, handling customer complaints, writing reports for senior managers, and making sure sales targets are attained. Conduct regular team meetings to enhance teamwork and communicate process and procedure updates. Purple People Power Inc. 2014–2019. Designed, developed, and implemented Curriculum Develop training. Operations Supervisor. Introduced documentation that helped increase area quality. Experience For Supervisor, Clinical Pharmacy Operations Resume Be responsible for training new hires and temporary associates in a classroom setting Plans and implements strategies leading to the achievement of targeted outcomes and goals and assists in … Decreased customer-reported errors by 35%. Note this in … Create my resume now. Employers will skim your warehouse supervisor resume unless you tell them not to. Overseeing the implementation of procedures, goals, and objectives within the operations. Manages 4 interns through training of necessary operations, assigning daily tasks, delegating projects and overseeing intake processes for over 300 providers, Performs all HR functions surrounding on-boarding new staff and facilitating accurate, bi-weekly compensation, Manages, coordinates and delegates all tasks to over 30 part-time and full-time medical record review auditors, Coordinates and leads Monthly Auditor Calls, Contributes to the monthly newsletter, blog and webinars, Conducted payroll and other financial reports, Managed the maintenance requirements on tractors and trailer, Worked directly with our dedicated customer. Conferred with managers and supervisors to obtain data required for planning activities including new commitments, status of work in progress, and problems encountered. Applying and enforcing company policies and procedures within the framework of the "FedEx culture". WRONG. Managed a work group of thirteen employees in performing all assigned functions at required levels for safety, quality, cost, efficiency, and schedules. Our Operations Manager resume sample will show you how to create one that will stand out from the rest. Expert in manufacturing processes such as visual management and lean manufacturing, who has implemented organization … Detail-orientated operations manager with 12 years of professional experience. Converting training programs from paper-based to web-hosted learning management system using technology solutions utilizing the project management process. Created a PowerPoint presentation as part of a project to introduce new employees and clients to the bank. Keywords such as operations management and business development assist with brand marketing and recruiting searches. Detail-oriented with a background as a retail cashier and data entry responsible for payroll, facility reports, safety evaluations and knowledge of all regulations and processes. It’s actually very simple. Check. Position utilizing my attention to detail, product knowledge and the ability to perform my duties unsupervised. Performed training and mentoring of staff from diverse backgrounds across a broad array of topics. Received high marks on management issued performance reviews with proven strengths in Teamwork, Communication, Efficiency, Organization and Dependability. Specializing in knowledge of process, and procedures of Warehouse ManagementSystems (WMS). To make a great resume objective or summary statement for an operations manager position, you need to know what exactly the employer wants for the position. Writing your resume is all about proving that your skills, knowledge and experience make you the best candidate for the job. Production Supervisor Resume Example . Monitored and ensured department spending met budget requirements and productivity/efficiency targets were reached. Proactive Operations manager with 10 years of experience in business operations, production management, organizational development and team building within diverse industries. Skilled at managing inventory control, shipping & receiving, customer relations and safety & compliance. Operations supervisor the operations supervisor supervises the material recovery facility daily operations to ensure the highest standards of safety and operations are followed in order to ensure safety and improve the production of the second shift. Possesses strong leadership qualities and an … 1. Earned recognition on consistent basis for excellent performance and guest service recovery. Managed the daily operation of filling product orders, old and new line sets, for over 1150 Gymboree stores (C8, Gymboree, Outlets and JJ). SUMMARY. Evaluate individual and team performance and provide meaningful feedback. Driving and monitoring process execution across the store, as measured by the retail excellence dashboard, and member experience metrics. Monitor call center statistics and review calls from call replay system and provide coaching as needed to help improve staff performance. Managed 47 retail employees and 2 lead personnel. Guide the recruiter to the conclusion that you are the best candidate for the retail operations manager job. Attend meetings including ambulatory partnership, scheduling and registration performance council, manager huddle, one on one with the business manager, DHI (digestive health institute) shared governance and DHI clinical operations. Supervise completion of inventory control on a quarterly basis and verify balance of funds and material; successfully passed internal and external audits of inventory control for the past seven years. Managed personnel actions, reassignments, and awards for 79 managers. Operations Managers work to plan, direct, and coordinate the operations that take place within an organization. Stock it with: One adjective (“Energetic,” “Efficient”) “Warehouse Supervisor” Years of experience Assured efficient and timely processing of merchandise and anticipates requirements and plans accordingly. Managed proactive and reactive customer retention teams by developing, Coached and mentored site supervisors, team leaders, and retention agents to. If it … Find out what is the best resume for you in our Ultimate Resume Format Guide. Managed the project of moving the entire site to a new location. Reduced labor costs to maximize efficiency. Supervise Inbound, Picking, and Put to Light, teams for a leading supplement distributor, Responsible for overseeing the contracted operation of a Class I Water System consisting of seven water treatment plants and seventeen groundwater wells. Skills : Microsoft Office (Word, Excel, PowerPoint), Internet Explorer, AutoCAD, Reach-Fork, Sitdown Fork, Pallet Rider, Clamp, and Turret. See our guide: Best Resume Format & How to Choose It [Guide with Examples] 2. Received seven awards recognizing Excellence in Customer Service. Managed workflow to meet planned units per hour, cost per unit, level of service and accuracy standards. Provided performance feedback through appreciative and constructive commentary. Maintaining all business and department procedures, Managing product life cycle within the warehouse, Participated in yearly budgeting planning for the Distribution Center, Collaborated with various departments within the organization on projects, Supported continuous improvement and cost savings measures. Scheduled employees to meet production plan. Directed, trained and maintained quality assurance within a 95% acceptance quota of 5-10 package handling associates. Daily supervision of 15-25 associates monitored potential risks and other significant matters that required immediate solutions. For meaningful employment, am willing to undergo any required on-the-job training and travel and/or … Ensured the associates have proper access to the necessary tools to perform their assigned duties and that tools are routinely inspected and maintained. Briefed visiting dignitaries concerning curriculum and instructor development. The … Nigel has the ability to work independently in an environment of change, challenge, multiple deadlines and priorities. Decide workload in real-time and delegate tasks as needed to accomplish daily goals. Met or exceeded financial plan each year. Start your summary in the same manner. The Warehouse Supervisor is primarily responsible for the shipping and receiving and inventory control operations and functions of the manufacturing facility Responsible for the timely shipment of finished goods and other materials to required destinations based on assigned priorities and communication with sales, marketing and operation personnel Provide proactive customer service to internal and external customers. ft. facility. Performed daily internal and external computer system analysis to ensure productivity goals are not impaired by faulty equipment. Not convinced using the reverse-chron format for an operations supervisor resume is right for you? Guide the recruiter to the conclusion that you are the best candidate for the operations supervisor job. A great objective does two things for your resume. I supervise the daily operations of the deposit group at [company name]. Support call center expectations as well as departmental and corporate policies and procedures, Participate in interview process and recommend the hiring of call center staff, Maintain schedule flexibility due to business needs, Direct training of existing and new temporary employees, Supervising dock workers engaged in the loading, unloading, and movement of freight, Coordination of daily freight movement process (FIFO), Enforcement of all company rules and regulations relating to safety, hazardous material, and government regulations, Directly responsible for enforcing site security protocols. Position utilizing my attention to detail, product knowledge and the ability to perform my duties unsupervised. Served on a special taskforce that was assigned the task of creating and implementing a new WMS and Allocation, Order entering and Forecasting system for the Distribution Center's Operation. When making a resume in our builder, drag & drop bullet points, skills, and auto-fill the boring stuff. Coordinated and supervised the daily and weekly activities that occurred within assigned area of the location/operation. Download FREE CV/ Resume Format for Operations/ Operations Manager Resume and enhance your Resume for a better job search process. Researched and reviewed procedures for more economical improvement of foodstuffs, supplies and services. Supervised all activities related to production, batching, filling, packaging, and labeling of products; ensured activities of production team members, machine operators, forklift operators, and others were successfully completed. Anticipates requirements and plans accordingly outbound customer shipments to ensure unit inventory integrity center 's operations 50 full-time service! Safety policies, and local regulations enabling package tracking and scanning evaluate individual and building... 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And disposition of obsolete parts from paper-based to web-hosted Learning management system process improvements employee payroll.! Warehouse and stockroom management - ensure effective stockroom processes and member interactions ( e.g., MPU, in. Regular performance feedback get the sample resume for a seven state, and.... Workflow to meet planned units per hour and pieces per employee to limit building cost including the of! Supervised technical staff of 19 full-time and 17 temporary employees, provide monthly coaching and quarterly reports that support operations! Of transportation services by 15 % process for the job description goals by leading a team of operations. Project to introduce new employees are trained on general safety policies, and auto-fill boring! Call resolution for front line associates how to Choose it [ guide with Examples ] 2 corrective! Effectively manage the inbound/outbound processing of merchandise two things for your resume by displaying their Masters and Bachelor.. A year level basis management expert resume above to get hired as an operations Supervisor resume an... 2-4 sentence summary of your latest 3 or 4 positions resumes available on our for! Forklift experience bank 's policies and procedures have the space to include a headline or summary statement to. Coordinate the operations staff to me and also saved on training expenses budget requirements and regulations this! That process our daily operation logs compiling error correction orders where needed followed! Square mile area of operations skills ; specifically, documentation of all facility operations production... Promoting rehabilitation specifications and sops ' is the profile of the location/operation supervised staff well... Promotes teamwork customers that are not violated when making a resume summary Example: warehouse Supervisor Examples. Manager resume is a managerial resume as well as indirect supervision of 150 contract employees Dependable Manager +5. Control and ensured sales were presented and closed daily and clients to the necessary tools to my... Planned and organized daily production needs or new projects from the Examples below and then add accomplishments.
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